Last updated: December 7, 2024
This Privacy Policy explains how therugreserve.com ("the Site," "we," or "us") collects, uses, and discloses your Personal Information when you visit or make a purchase on the Site.
Collecting Personal Information
When you visit the Site, we collect information about your device, your interaction with the Site, and details necessary to process your purchases. We may also collect additional information if you contact us for customer support. Personal Information refers to any data that can uniquely identify an individual. Below is an outline of the types of Personal Information we collect and the purposes behind their collection.
Device Information
- Examples: Web browser version, IP address, time zone, cookie data, sites or products viewed, search terms, and interactions with the Site.
- Purpose: To ensure the Site loads properly and to analyze Site usage for optimization.
- Source: Automatically collected through cookies, log files, web beacons, tags, and pixels.
- Disclosure: Shared with our processor, Shopify.
Order Information
- Examples: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
- Purpose: To fulfill contracts, process payments, arrange shipping, provide invoices or confirmations, communicate with you, screen for fraud, and deliver marketing communications (based on your preferences).
- Source: Provided by you.
- Disclosure: Shared with Shopify.
Customer Support Information
- Examples: Information shared during customer support interactions.
- Purpose: To assist with customer inquiries.
- Source: Provided by you.
Minors
The Site is not intended for individuals under 12 years old. We do not knowingly collect Personal Information from children. If you believe your child has shared Personal Information with us, please contact us to request its deletion.
Sharing Personal Information
We share your Personal Information with service providers to fulfill our services and contractual obligations:
- Shopify powers our store. Learn more about Shopify’s Privacy Policy.
- We may disclose your Personal Information to comply with laws, respond to legal requests, or protect our rights.
Behavioral Advertising
We use your Personal Information for targeted advertisements and marketing communications:
- Google Analytics: Helps us understand customer usage of the Site. Learn about Google’s Privacy Policy. Opt-out of Google Analytics.
- We may share data about your Site usage, purchases, and ad interactions with advertising partners via cookies or similar technologies (with your consent, based on your location).
Opt-out of targeted advertising:
Using Personal Information
We use your Personal Information to provide services, process payments, fulfill orders, and keep you informed about new products and offers.
Lawful Basis (GDPR)
If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:
- Your consent;
- Performance of a contract;
- Compliance with legal obligations;
- Protection of vital interests;
- Tasks carried out in the public interest;
- Legitimate interests that do not override your fundamental rights and freedoms.
Retention
We retain your Personal Information for as long as necessary to fulfill our records and services unless you request its deletion.
Automated Decision-Making
We do not use fully automated decision-making that significantly affects you. Shopify uses limited automated decision-making to prevent fraud (e.g., temporary denylists for IP addresses or credit cards).
Your Rights
GDPR (EEA Residents)
You have the right to:
- Access, update, or erase your Personal Information;
- Port your data to another service.
Your data may be processed in Ireland and transferred to Canada or the U.S. Shopify’s GDPR Compliance.
CCPA (California Residents)
You have the right to:
- Access the Personal Information we hold about you;
- Update or erase your Personal Information;
- Appoint an authorized agent to submit requests on your behalf.
To exercise your rights, contact support@therugreserve.com.
Cookies
Cookies are small data files stored on your device to enhance your experience on the Site.
- Necessary Cookies: Enable core functionalities like navigation and shopping cart.
- Analytics Cookies: Track usage and improve the Site.
- Advertising Cookies: Provide targeted ads.
Manage Cookies: You can manage cookies via your browser settings. For more details, visit All About Cookies.
Do Not Track
We do not alter data collection practices based on “Do Not Track” browser signals due to the lack of industry standards.
Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices or for operational, legal, or regulatory reasons.
Contact
DynaFlare Ventures LLC (doing business as The Rug Reserve)
Email: support@therugreserve.com
Address: 444 Alaska Avenue Suite #CAD277, Torrance, CA 90503
Phone: (424) 999-7648
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Your privacy is important to us. For any questions, contact support@therugreserve.com.